Privacy Policy: Northern Talent Solutions
Northern Talent Solutions is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services, including recruitment and staffing, executive search, HR consulting, workforce planning, talent management solutions, payroll services, background checks, and employee training and development. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you. This may include:
- Personal Identifiable Information (PII): This includes your name, contact details (address, email, phone number), resume/CV, employment history, educational background, professional qualifications, salary expectations, references, and other information you provide during the recruitment process.
- Sensitive Personal Information: In certain instances, and with your explicit consent, we may collect information such as gender, date of birth, or background check results as required by law or for specific job requirements.
- HR Consulting and Payroll Data: For HR consulting and payroll services, we may collect employee data, compensation details, benefits information, and other relevant organizational data.
- Usage Data: Information about how you interact with our online platform, such as IP addresses, browser type, operating system, referral sources, pages viewed, and the dates/times of visits. This data helps us understand user behavior and improve our service.
- Information from Third Parties: We may receive information about you from publicly available sources, previous employers, educational institutions, or professional references, always in compliance with applicable laws.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide our core services, including matching candidates with job opportunities, facilitating executive searches, and delivering HR consulting and workforce planning solutions.
- To process payroll and manage related services efficiently and accurately.
- To conduct background checks and verify credentials as part of the recruitment process, with your explicit consent where required.
- To administer and deliver employee training and development programs.
- To communicate with you regarding job opportunities, your application status, or our services.
- To comply with legal and regulatory obligations.
- For internal record keeping, data analysis, and service improvement.
- To prevent fraud and maintain the security of our services.
3. Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
- To Prospective Employers: When you apply for a position through us, we will share your relevant personal information (such as your resume/CV and application details) with prospective employers.
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services (e.g., IT support, payroll processing platforms, background check providers). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe in good faith that such action is necessary to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
- With Your Consent: We may disclose your information to other third parties with your explicit consent.
4. Data Security
Northern Talent Solutions implements appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Your Rights
Depending on the jurisdiction, you may have certain rights regarding your personal information, including:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request the deletion of your personal information.
- Right to Object to Processing: You have the right to object to the processing of your personal information in certain situations.
- Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, machine-readable format.
- Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
Northern Talent Solutions may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Northern Talent Solutions
145 King Street West, Suite 800
Toronto, Ontario, M5H 1J8
Canada